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Автор: Kotschevar L.H. Luciani V.
Издательство: Wiley
Год издания: 2006
isbn: 0-471-47578-5
Количество страниц: 272
Язык: english
Формат: PDF
Размер: 12 Мб
Каталожный номер: 77477
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Service starts when a customer walks into a restaurant and doesn't end until he or she walks out. Presenting Service, Second Edition, is an up-to-date, hands-on guide for managers that presents the essential skills and know-how to direct a foodservice staff through a successful, completely enjoyable dining experience.
Ключевые теги: ресторан, сервис |
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